Editorial and Review Methodology
Effective date: May 28, 2026
1. Why We Publish This Page
Treatsphere (treatsphere.com) reviews, compares, and ranks third-party telehealth brands. Because we earn compensation from some of the brands we cover, we believe you are entitled to know exactly how our reviews and rankings are produced — and to be confident that compensation does not buy a better score.
This page explains our scoring framework, how we research brands, how we keep editorial scoring separate from commercial relationships, and how we correct mistakes. It is meant to be a genuine description of how we work, not a formality.
2. What We Review and What We Do Not
We review telehealth brands across categories such as weight management and GLP-1 medications, men's health, women's health, erectile dysfunction, testosterone and hormone therapy, hair loss, skin care, sexual health, and at-home blood testing.
We are an independent publisher. We do not provide medical advice, prescribe, or sell treatments, and our reviews are not medical recommendations. Whether any brand or treatment is right for you is a decision for you and a licensed healthcare provider. Please read our Medical Disclaimer.
3. Our Scoring Framework
Every brand we score is evaluated against the same set of weighted criteria. Each criterion is rated, the ratings are combined according to the weights below, and the result is expressed on a 10-point scale (where 10 is the strongest and scores are typically shown to one decimal place).
| Criterion | Weight | What we look at |
|---|---|---|
| Clinical oversight and licensing | 25% | Whether care is delivered by appropriately licensed providers; quality of medical oversight; how prescribing decisions are made; clarity about who is responsible for care. |
| Treatment options and clinical appropriateness | 15% | Range and relevance of treatments offered; whether the brand is transparent about FDA-approved vs. compounded products; whether claims are responsible and substantiated. |
| Pricing transparency | 20% | Whether pricing, recurring charges, and what is and is not included are clearly disclosed before sign-up; absence of hidden fees. |
| Customer experience and support | 15% | Ease of sign-up and consultation; quality and availability of customer and clinical support; clarity of communication. |
| Shipping and fulfillment | 10% | Reliability, speed, and transparency of shipping and medication fulfillment. |
| Cancellation and account control | 8% | How easy it is to pause, cancel, or change a plan; absence of cancellation traps. |
| Aggregated customer feedback | 7% | The genuine range of independent customer reviews and complaints, including how the brand responds to problems. |
The weights above reflect our editorial priorities — clinical quality and pricing honesty matter most for a health-related purchase. We may refine these weights over time; when we make a material change to the framework, we will update this page and its effective date.
4. How Scores Map to the 10-Point Scale
As a general guide:
- 9.0–10.0 — Excellent. Strong clinical oversight, transparent pricing, and a consistently good customer experience, with no significant concerns.
- 8.0–8.9 — Very good. A strong option with only minor drawbacks.
- 7.0–7.9 — Good. A solid choice with some notable trade-offs we describe in the review.
- 6.0–6.9 — Fair. Usable, but with meaningful weaknesses readers should weigh carefully.
- Below 6.0 — Below average. Significant concerns; we explain them plainly.
A score is always accompanied by written analysis. We encourage readers to read the full review, not just the number.
5. How We Research a Brand
For each brand we cover, our research process includes:
- Licensing and clinical-oversight checks — confirming, where possible, that providers are licensed and that the brand is transparent about who delivers and oversees care.
- Pricing verification — reviewing the brand's published pricing, recurring charges, and disclosures, and noting where pricing is unclear or changes.
- Terms and policy review — reading the brand's terms, refund and cancellation policies, and key disclosures.
- Product and claims review — assessing how the brand describes its treatments, including whether it clearly distinguishes FDA-approved products from compounded medications and avoids unsupported efficacy claims.
- Aggregated customer-review analysis — reviewing independent customer feedback from multiple public sources to understand the genuine range of customer experiences, including common complaints and how the brand handles them.
- Hands-on review where feasible — examining the sign-up flow and available information directly.
We do not publish fake reviews, we do not buy or incentivize reviews in exchange for a particular rating, and we do not suppress honest negative feedback, consistent with FTC rules on consumer reviews and testimonials.
6. Editorial Independence and How Compensation Is Handled
Treatsphere earns compensation from some brands through affiliate commissions, paid placement, pay-per-click, and pay-per-call or pay-per-lead arrangements. We are transparent about this in our Affiliate and Advertising Disclosure. Here is how we keep that compensation from corrupting our reviews:
- Compensation does not affect editorial scores. A brand's score is determined solely by the weighted criteria in Section 3. Paying us — or paying us more — does not raise a score, and declining to pay us does not lower one.
- Paid placement is always labeled. If a brand pays for placement in a particular position or unit, that placement is clearly labeled as "Sponsored" or "Advertisement." A labeled paid placement does not change the brand's editorial score or written assessment.
- Editorial decisions are separated from commercial negotiations. The criteria, weights, and scores are set under this methodology, independent of any commercial conversation.
- Compensation may affect coverage and ordering. We are honest that compensation can influence which brands we have the resources to review and how default lists are ordered. It does not influence the substance of a review or the score itself.
- Not all featured brands compensate us, and the absence of a commercial relationship is never a reason to score a brand lower.
7. Fact-Checking and Medical Review
Before publication, reviews and comparisons go through an internal fact-checking step in which key claims — particularly pricing, clinical, and product claims — are checked against source material.
Health-related content is also subject to a medical review process. Where content addresses clinical topics, it is reviewed for accuracy and responsible framing by a qualified reviewer ([MEDICAL REVIEWER NAME, CREDENTIALS]). Medical review confirms that content is accurate and appropriately cautious; it is not a personalized medical recommendation, and it does not create a doctor–patient relationship. See our Medical Disclaimer.
We are careful, in particular, not to describe compounded medications as FDA-approved and not to claim that compounded products are equivalent to FDA-approved brand-name drugs.
8. Keeping Content Current
Telehealth brands change their pricing, products, and policies frequently. Each review and comparison displays a "last updated" date, and we re-review brands on a regular cadence and when we become aware of a significant change. Because third-party information can change at any time, we always encourage readers to verify pricing and offers directly on the brand's own website.
9. Corrections Policy
We take accuracy seriously. If we learn that something we published is inaccurate or out of date, we will correct it promptly and, where the correction is material, note that the page has been updated.
If you believe a review, comparison, score, or other content contains an error, please tell us at office@madrank.com with the subject line "Correction." Please include the page URL and a description of the issue, with a source if you have one. We review every correction request and will respond.
For legal or copyright concerns, contact legal@treatsphere.com.
10. Questions
If you have questions about how we research, score, or rank brands, contact us at office@madrank.com. This Editorial and Review Methodology should be read together with our Affiliate and Advertising Disclosure, Medical Disclaimer, and Terms of Service.